When will the tax show up as active on the UK GOV website?
It can take up to 72 hours to display/update the status on the UK GOV website, this is also the same procedure if you were to tax it directly through the UK GOV website with a logbook. So there’s no further delays in showing an update by using our service.
Although it may not show up as active, we can reassure you that the tax status of your vehicle is active as soon as we send you the confirmation receipt.
Why doesn't my direct debit details work when taxing a vehicle?
This can be caused by multiple factors. The most common are from defaulting on payments to the DVLA with the bank account you are trying to use, tax payments not being fulfilled, new bank account being recently set up or issues with your bank and not with DVLA. If you are experiencing issues relating to your direct debit payments for tax, you may need to supply us another bank account to use.
Will my tax be made inactive if I submit a V62 form?
No, how we set up the road tax - as a new keeper allows for a V62 form to be submitted from us or your self. It will then marry up when the DVLA receive the V62 submission & road tax, therefore your tax will stay active.
